After all, if you’re doing just fine, why bother? But if there are problems that need fixing, you need to understand them before you can fix them. Understanding what your company’s BAU looks like allows you to accurately evaluate whether or not a change is needed. ![]() Why is it important to understand business as usual? Because there’s less accountability, people stop paying attention to details, and things start slipping through the cracks. Less accountability, more mistakesįinally, falling into a BAU mindset can create a dangerous cycle of operating on autopilot: When it’s BAU at your company, there’s less accountability because everyone knows what’s expected of them, and they’ve done it over and over again. If your company’s focus is always on getting through the day-to-day routine instead of innovating or improving things, your employees might start feeling uninspired or even bored by their jobs. Your employees are likely motivated by more than just showing up for work - they want to feel like they’re contributing something meaningful, and they want to feel like their work matters. Loss of employee engagementĪnother disadvantage is that you run the risk of losing employee engagement when you’re more focused on BAU than customer satisfaction. What worked in the past might not work in the future, and if you have a BAU mentality, you might not be flexible enough to adapt your company’s practices to the changing times. One of the main disadvantages to BAU is that it doesn’t promote change, and change is necessary to keep up with an ever-evolving marketplace. By working from our current baseline, we run the risk of falling back into what has worked in the past and eventually failing at reaching our LSS initiatives and goals. 3 drawbacks to business as usualīAU is the enemy of continuous improvement and cannot be an option if you want to truly become a LSS organization. BAU doesn’t lead to growth in the organization, and management cannot rely on it for long-term benefits. financial, but does little to harness the innovative power of LSS. BAU may prove efficient and effective from one specific standpoint, i.e. It means fulfilling requirements in ways that do not utilize LSS tools or methodologies. In a nutshell, it is the traditional way of executing a business in a LSS environment. In terms of LSS methodology, BAU has influenced how organizations are structured by serving as a baseline from which to measure improvement through continuous process improvement initiatives. It is the status quo - the standard operations or procedures routinely used - for a business and represents the generally accepted way that things are done by those in the organization. Overview: What is business as usual?īAU is the system that is currently in place for a company prior to implementing any sort of change to improve it or make it more efficient. This article will explain how to use the concept to engage your team and ensure everyone is on the same page when it comes to executing lean initiatives. Perhaps, however, you aren’t sure what it actually means, or how to apply it to daily work life. Keen for some feedback on whether this is enough information and the right kind of format.If you’re familiar with Lean Six Sigma (LSS), you’ve probably heard of this concept before. a project to build a new school will implement a unique design whereas a factory to produce washing machines will produce the same products day in day out. In a project the deliverables are produced once, whereas deliverables are repeatedly produced during business as usual. Projects are about change, so may be in part procedural (such as change control procedure) but fundamentally involve the creation of new operating practices. Each project is different in implementation details so needs a bespoke approach to implementation.ĭuring business as usual operations the working practises are procedural in order to achieve continuity, the aim being to continuously improve the work. ![]() a roll out of an IT system would have to be completed by a particular target date whereas operations of that system would be ongoing.įor a project the plans and specifications that are put in place are bespoke and unique. For example, a project would produce a new IT system and roll it out in the business whereas business as usual would be operating that IT system day in day out.Ī project produces the product in a finite, set time period whereas in business as usual the products are repeatedly produced for an indefinite amount of time. ![]() A project introduces a new product or a change in product whereas business as usual seeks to reproduce the same item.
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